Welcome to WayPoint, a revolutionary new diagnostic process which has been engineered to assist stakeholders in analyzing their business delivery model. With the evolution of retail delivery moving from traditional service oriented models into that of a customer experiential environment, it is critical to be able to adapt and evolve to your customer’s expectations. To accomplish this task, an organization requires dynamic tools.

WayPoint is that tool. It is an innovative program which illustrates individual perceptions and their alignment to others within your organization.

Why is this important?

In order to develop a strong, competitive and focused retail delivery strategy for the future, an organization needs to align their leadership and staff and define clear expectations about the future.

“What you fail to measure, you fail to improve.”

Take a moment and discover for yourself why WayPoint has been taken by hundreds of financial institutions nationwide and has been reported by numerous national and industry trade publications as being one of the most powerful tools in understanding your management team’s perceptions as it relates to your present and future retail delivery strategy.

If you are interested in requesting a test drive or wish to enroll please click hereto make your request.




If you have any questions or comments please send email to WayPoint Assessment.